To apply for E-rate Program funding, you’ll need access to your organization’s account in the E-rate Productivity Center (EPC), the online portal for creating and managing your application, and communicating with USAC.
This post is about how to find your organization’s account and to get a user account.
First, find your school/library’s account
If your school/library has never applied for E-rate Program funding, call us at (888) 203-8100 to set up an organization-level account.
If your school/library has applied for E-rate Program funding before, it probably has an EPC account already, including an “account administrator” who can add you as a user (more on this below).
Find the “account administrator” and activate the account
The assigned “account administrator” in EPC is most likely the person who certified last year’s FCC Form 471 (usually a superintendent, CFO, etc.) of your organization. If you are not the account admin, they’ll need to log in to EPC to add you as a user.
Account administrators can activate their account by visiting the EPC login page and selecting “reset your password” (their email address is the user name). Once they’re logged in, they can add new users, or assign a new person to be the account administrator.
Video: Logging into EPC for the First Time (1:42)
If you’re not the account administrator (or don’t know who it is), call us at (888) 203-8100. We can tell you who it is, or set up your account.
Create your user account
If you are an employee of the school/library requesting funding,* ask the “account administrator” to add you as a user. To do this, they should click “Manage Users” on the landing page, select your organization, then click “Create a New User.”
If you’re better suited to manage the account,* ask the current account administrator to make you the account administrator instead (there can only be one account admin). To do this, they should click on the organization’s name to view its profile, then select “Related Actions” from the left menu, and then “modify account administrator.”
Here is the user guide and some short videos about how to do this:
- User guide: Managing Users
- Video: How to Create a New User (1:43)
- Video: How to Modify an Account Admin (2:17)
- Resource: EPC Glossary of Terms
Don’t forget to accept your terms & conditions!
New users will not show up in organizations’ accounts until they have logged in and accepted the Terms and Conditions.
Once you have a user account in EPC, you’re ready for the next step.
* If you are not a school/library employee (for example, a consultant), do not create your account through the school/library. Instead, create your account through your consulting organization. Later, you can ask the school/library to link you to their account. Also, consultants cannot serve as a school/library’s account administrator.